Meet the 2017 Student Employee of the Year

2017 Student Employee of the Year

Jordan Offen, UIC Campus Recreation

“I had the pleasure of meeting Jordan while she worked as a desk attendant for us in 2013. Jordan stood out amongst over 60 plus employees due to her effective communication with the staff/members and always offering assistance when needed. Through her hard work and dedication, she was prompted to a supervisor, then a manager. As a manager, she was immediately noticed by several of the professional staff as an influential leader on our team. Her actions were superior during emergency situations and irate customers by staying calm, listening, and offering solutions to complicated matters. Her maturity and quick/accurate decision-making won the trust of the employees. This, along with her customer service excellence, is what led us to Jordan when we had a position open in our Member Services area.
Jordan is now the Member Services Assistant and supervises the Member Services area of Campus Recreation. In addition to supervising the front desk and student staff, she is responsible for processing all memberships/cancellations, as well as many different administrative duties. Every single day she comes to work with a lot of enthusiasm and a great attitude that makes everyone feel comfortable.”

“Jordan’s commitment to success is impeccable, and she has proven this over the past year while working so closely with me as well as our student staff in Campus Recreation. When she notices that a student is lacking in a particular area, she always addresses the issues in a positive and educational way. She is trusted and well respected by all of our student staff, and takes the extra time to make sure the staff always knows they are valued and appreciated.”

“By observing Jordan in the Campus Recreation department, I have been able to see that she is fully confident in many different realms and is able to navigate through difficult situations such as distraught patrons, emergencies, and balancing time between work, academics, and a social life. Aside from great organizational skills and a strong work ethic, Jordan has a great ability to work with other people and communicate effectively.”